The Importance of Complete Financial Reports

JUN 7, 2019 | Greg Walker - VP Commercial Banker - Bryant Bank

In commercial lending, we use the phrase “the story” quite a bit. Can an owner tell his or her story about the history, vision and passion for the business? Can we clearly get a sense that the loan request matches what we hear? Finally, do the numbers tell the same story? This last question is the one that can be the biggest challenge for small business owners, particularly when the push and pull of daily operations leave little time for bookkeeping.

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5 Gestures of Trust

JUN 6, 2019 | Monde Donaldson, Vice President of the BBB Educational Foundation of Central & South Alabama

In today’s marketplace, consumer experience can make or break a business. We all know how poor service at a restaurant, an employee going the extra mile at the grocery store or the quality of your dry cleaning will affect your decision to return. If consumers have a good experience at a car dealer they will spread the good word. If they were poorly treated, they will not only never set foot in that dealership again they will share their experience with their friends. If they are very vocal, they will turn to social media and Google reviews.

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