5 Things Your HR Manager is NOT

AUG 30, 2019 | Dr. Gia Wiggins, SPHR, SHRM-SCP - President, Morale Resources

At the risk of sounding like an HR snob, I must admit I’ve had this conversation multiple times in the last few weeks. After working in human resources for 21 years, I thought I had it all figured out 19 years ago. I knew how to recruit, answer employee questions, and help employees enroll in their benefits. Since then I’ve learned something very important. HR is 50% employment law, 40% knowing how to apply it to situations that happen in the organization, and 10% what everyone assumes HR does. HR professionals across the country are strategic partners that make the many facets of human capital management look easy. I can go on all day about what we do to make your business run smoothly, but today I think it may be more beneficial to tell you what we are not.

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Business Owners: You Need Your Own Retirement Plan

JUL 30, 2019 |

As a business owner, you can’t afford to ignore your competition. You can’t afford to miss out on the trends affecting your industry. You can’t afford to alienate customers. And here’s one more item to add to the list: You can’t afford not to create a retirement plan for yourself.

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The Importance of Complete Financial Reports

JUN 7, 2019 | Greg Walker - VP Commercial Banker - Bryant Bank

In commercial lending, we use the phrase “the story” quite a bit. Can an owner tell his or her story about the history, vision and passion for the business? Can we clearly get a sense that the loan request matches what we hear? Finally, do the numbers tell the same story? This last question is the one that can be the biggest challenge for small business owners, particularly when the push and pull of daily operations leave little time for bookkeeping.

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5 Gestures of Trust

JUN 6, 2019 | Monde Donaldson, Vice President of the BBB Educational Foundation of Central & South Alabama

In today’s marketplace, consumer experience can make or break a business. We all know how poor service at a restaurant, an employee going the extra mile at the grocery store or the quality of your dry cleaning will affect your decision to return. If consumers have a good experience at a car dealer they will spread the good word. If they were poorly treated, they will not only never set foot in that dealership again they will share their experience with their friends. If they are very vocal, they will turn to social media and Google reviews.

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