Eastern Shore Hotel Wins Marriott’s Prestigious Gold Award

Submitted: Courtyard Marriott

Eastern Shore Hotel Wins Marriott’s Prestigious Gold Award

Courtyard Marriott in Spanish Fort was presented with the prestigious Gold Service Award for outstanding guest satisfaction scores. The gold designation is awarded to those scoring in the top 10 percent of all 1,074 Marriott Courtyard hotels nationwide based on their intent to recommend scores in 2018.

In addition, Fairfield Inn & Suites Marriott in Spanish Fort currently ranks among the top 50 of all 978 Fairfield properties which will soon reach 1,000 hotels with new openings projected by the end of May. The hotel team is aiming to achieve the 2019 Platinum award which is designated for hotels ranked among the top five percent.

 "We are proud of our entire staff. It truly takes everyone in the hotel working together to provide a seamless and welcoming experience for our guests” said Director of Sales, Shannon Collins.  "Marriott considers guest intent to recommend scores as a top indicator to evaluate the exceptional service, cleanliness and warm hospitality that our staff delivers every single day.”

Both the Courtyard and Fairfield Inn & Suites Marriott hotels are located side-by-side in the Spanish Fort Town Center and were newly renovated in 2107. They are owned and operated by Encore Enterprises in Dallas Texas. 


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