Adult College Students get Personal ‘Success Coach’ with New Program at University of Mobile

MOBILE, Ala. – Just as a hotel concierge helps vacationers handle details like dinner reservations and travel arrangements, University of Mobile’s new "Success Coach” program gives adults their own educational concierge to help navigate through college, from application to graduation.


The Success Coach program is in place now, and adult students are currently enrolling for online and on campus classes that begin Aug. 22. For information or to apply, go to or call 251.442.2491. 


Danny Chancey, director of Adult and Graduate Studies at the Christian university, said UM has always been known for having small classes and giving personal attention to students. The "concierge model” takes that personal attention to the next level.


"Each adult student in our seven undergraduate and five graduate programs is assigned a ‘success coach’ who helps that student navigate through the paperwork to enroll, schedule courses, and assist however it may be needed. Success coaches help adult students overcome barriers to college success,” Chancey said.


UM Adult and Graduate Studies includes online and on campus Bachelor’s and Master’s degree programs in business, education, psychology, ministry and nursing. Several programs have changed, including a revised Master of Business Administration program that reduces the number of credit hours needed, and a non-thesis Master of Arts in Biblical/Theological Studies.


J.B. Locke serves as a success coach for the School of Business.


"I believe that students should have the smoothest process possible so that their main concern is the actual coursework in the classes,” Locke said. 


"I work with students from their point of interest in the program all the way through to graduation. I guide students through the application process and registration, then follow their progress throughout the program, offering advice on coursework and career planning. I even serve as a sounding board if a student needs one,” she added.


Chancey said going back to school is a challenge for many working adults, and the new Success Coach program provides a reliable and knowledgeable partner on the journey.


"It’s easy to become overwhelmed at the idea of returning to school to earn a Bachelor’s or Master’s degree as an adult. The beauty of this concierge model is that our adult students have a success coach whose goal is to make what seems impossible possible,” Chancey said.

University of Mobile is a Christ-centered liberal arts and sciences institution with a vision of higher education for a higher purpose, founded to honor God by equipping students for their future professions through rigorous academic preparation and spiritual transformation. The university offers on-campus and online bachelor’s and master’s degree programs in over 40 areas of study. Founded in 1961, University of Mobile is affiliated with the Alabama Baptist State Convention and is located 10 miles north of Mobile, Alabama on a campus of over 880 acres.

For more information about University of Mobile, visit the website at or call Enrollment Services at 1.800.WIN.RAMS or 251.442.2222.

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